How to Refund a Game on PS4 and PS5 [2021]

How to Refund a Game on PS4
How to Refund a Game on PS4

In this article, we are going to discuss How to refund a game on PS4 and PS5 as well as discuss Sony refund policies. Because when you own a digital game on PS4 or PS5 and you don’t want it instead you want to refund a game on PS4 or PS5. You have up to 14 days to get a refund on PS4 and PS5. here’s an easy way.

How to Refund a Game on PS4 and PS5

These are the for how to refund a game on PS4 and PS5:

  1. Step 1
  2. Step 2
  3. Step 3
  4. Step 4
  5. Step 5
  6.  Step 6

Step 1

Go to the official website: PlayStation

Step 2

Select request refund.

How to refund a game on PS4 Step 1
How to refund a game on PS4 Step 1

Step 3

If you were the owner of the account that was charged, select Yes in the chat window that opens up.

How to refund a game on PS4 Step 2
How to refund a game on PS4 Step 2

Step 4

Select why you want a refund

How to refund a game on PS4 Step 3
How to refund a game on PS4 Step 3

Step 5

Tell us why you are returning the game.

Step 6

If a support agent is available, you’ll divert to a live agent. If you’re requesting a refund outside of operating hours, you’ll need to take note of the Support ID you’re provided and contact them again during working hours.

Make sure to have your information ready. With your PSN ID, the email address associated with the account, date of birth, and the name of the game you want to refund. you cannot get refunded directly to the payment method you used to purchase the game, you will instead be given PSN store credit in your wallet.

Sony’s refund policy received a bit of a facelift when the company face other online retailers from selling digital game codes, making PlayStation the only storefront to sell digital games on PS4 and PS5.


Leave a Reply

Share via
Copy link
Powered by Social Snap